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Practice Administrator - Client Opening in Detroit, MI at Rehmann, LLC

Date Posted: 11/7/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Detroit, MI
  • Job Type:
  • Experience:
    At least 8 year(s)
  • Date Posted:
    11/7/2018

Job Description

Oakland Macomb OB/GYN seeks a Practice Administrator to provide oversight of all staff and business operations.

Position Summary:

The Practice Administrator is directly responsible for the overall administration, coordination and evaluation of practice operations and personnel and oversees day to day and long-term finances of the practice. The candidate must have at least five years of practice management experience and familiarity with financial cycles and regulations. Flexibility and a positive attitude are essential. Areas of influence and responsibility include: human resources, finance, operations/logistics, information technology, regulatory/compliance/legal, business development, public relations and marketing.

Primary Functions & Duties

  • Supports the company’s mission, vision, values and goals in the performance of daily activities.
  • Ensures that the control policies/procedures and reporting requirements meet company standards.
  • Assures integrity of financial, operational and compliance requirements for the company.
  • Oversees the budget and items affecting profitability of the practice.
  • Oversees multiple facilities and equipment.
  • Primary driver of recruiting, hiring, and development of non-physician staff.
  • Manages supervisors and direct reports.
  • Provides oversight to all departments of the practice and the respective managers where applicable including billing/reimbursement department, operations, medical records, front office, scheduling, phone triage, appointment scheduling.
  • Oversee Advanced Practice Providers (NP/PA), as applicable, in regards to clinic scheduling, vacation requests, PTO, hiring and negotiating employment agreements.
  • Coordinates and manages office functions and efficiency
  • Organizes and assigns duties to employees relating to medical records, answering the telephone, housekeeping, appointment scheduling, and computer operations.
  • Maintains a sufficient flow of work throughout the practice by evaluating production and revising procedures accordingly.
  • Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.
  • Schedules and conducts periodic staff meetings with the employees to inform the staff of changes in the practice policy and to resolve problems which are affecting operating effectiveness. Prepares and retains minutes of such meetings.
  • Creates and administers on-the-job training programs for new employees as required.
  • Prepares and analyzes­ statistical reports for review by the physician, either on a scheduled basis or as requested.
  • Reviews the computer system to ensure it is operating within the limits of well-defined internal control standards.
  • Standardizes procedures and initiates changes where necessary. Constantly reviews procedures to determine if there is a more efficient and less costly way to conduct the business of the practice without sacrificing quality patient care.
  • Directs operations to prepare and retain records, files, and reports according to various governmental and practice standards.  Prepares and implements a records retention and disposition program for the practice.
  • Monitors the practice's compliance with various regulatory personnel issues including compliance with FLSA, EEO, ADA, OSHA, etc.
  • Maintains professional affiliations and participates in professional development activities.
  • Recommends, develops, and updates strategic long range plans to support the practice philosophy and goals. Continue to find ways to limit overhead costs to practice.
  • Coordinates any recruiting and selection process for new physicians to the practice.  Negotiates employment agreements with new physicians.
  • Ensures that a high level of cleanliness exists in the practice at all times. Takes steps to ensure the physical plant is in good operating condition.
  • Maintains the integration of the practice with the community through effective communication and marketing programs.
  • Resource for patient contact and communication.
  • Supports physician leadership and administration to assure optimal patient care.
  • Create a positive work environment and enhance provider and staff morale.
  • Maintains strict confidentiality.
  • Assists with other project work as needed.

Job Requirements:

  • A bachelor’s degree and 8+ years’ or related experience in a healthcare setting
  • A master’s degree in Health Care Management preferred
  • Minimum of 5 years of management experience
  • Knowledge of principles and practices of health care planning and management
  • Must demonstrate a record of increasing job responsibility linked to accomplishments in health care management
  • Excellent oral, written communication and presentation skills
  • Ability to analyze problems, exercise judgment, strategic thinking, and make sound objective decisions
  • Expertise with credentialing
  • Able to work collaboratively with management and all levels of the organization